Revolutionizing Solution Design Architecture to Accelerate Digital Transformation
Introduction to Digital Transformation and Solution Design Architecture Digital transformation (DX) represents a continuum where businesses navigate varying stages of digital maturity. While some enterprises have a clear understanding of digitalization’s vision and its potential impacts, others may struggle with articulating or documenting their digital objectives from a business-centric viewpoint. This paper seeks to advance […]
The Impact of Open Platforms and Modular Software Applications in the BFSI Sector
Introduction to Open Platforms and Modular Software Applications Introduction Imagine a world of banking or trading software. Imagine if each functionality in such software was designed, controlled, and managed by different entities, and not necessarily by one company that built the software. For example, imagine portfolio analysis being managed by one person or company, while […]
The Significance of a Unified Application for Diverse Roles in the Banking Sector
Introduction to Integrated Banking Applications The term “integrated banking” refers to the integration among different interface applications in banking at all touch points or customer interfaces with customized information. It involves concentration on diversified services like corporate banking, retail banking, treasury, securities, cards, trust, asset management, foreign investments, trade finance, fixed deposits, and so on. […]
Case Study: Automating HSSE Business Processes for National Water Company in KSA with Dynamics CRM
Customer Profile: National Water Company (NWC) in the Kingdom of Saudi Arabia is a leading provider of water and wastewater services. NWC is committed to ensuring the highest standards of health, safety, security, and environment (HSSE) in its operations. The company employs a large workforce and operates numerous facilities across the country, prioritizing operational excellence, […]
Case Study: Implementing Dynamics 365 Finance Module at Almadar Libya
Customer Profile: Almadar Aljadid Company (Almadar), established in 1995, is a leading telecommunications provider in Libya. Offering a range of mobile, internet, and communication services to millions of customers across the country, Almadar is known for its commitment to innovation and customer service excellence. Business Challenge: Almadar faced significant challenges with its legacy financial systems, […]
Case Study: Implementing National Address Subscriptions Project on Dynamics CRM for Saudi Post in KSA
Customer Profile: Saudi Post, the official postal operator in the Kingdom of Saudi Arabia (KSA), provides a wide range of postal and logistics services to individuals and businesses across the country. With a mission to enhance postal services and operational efficiency, Saudi Post has embarked on numerous initiatives to modernize its infrastructure and service offerings. […]
Case Study: Implementing Microsoft ERP for Al Mazroui Group and Its Subsidiaries
Customer Profile: Al Mazroui Group, a leading conglomerate in the Middle East, operates across diverse sectors including construction, manufacturing, trading, and services. With a strong presence in the region and a portfolio of numerous subsidiaries, Al Mazroui Group is renowned for its commitment to quality, innovation, and operational excellence. Business Challenge: Al Mazroui Group faced […]
Case Study: Digital Transformation of Complaints Management at Faisal Islamic Bank with Cubic Information Systems
Customer Profile: Faisal Islamic Bank, established in 1977, is a pioneering Islamic bank in Egypt, committed to providing Sharia-compliant financial services. The bank has a strong focus on customer satisfaction and operational excellence, serving a diverse clientele across the retail, corporate, and institutional segments. Business Challenge: Faisal Islamic Bank faced significant challenges in managing customer […]
Case Study: Implementing Dynamics ERP for Accounting, Finance, HR, and Payroll at Emirates Management and Debt Collection
Customer Profile: Emirates Management and Debt Collection (EMDC) is a leading financial services company based in the UAE, specializing in debt collection, financial management, and advisory services. EMDC is committed to delivering high-quality financial solutions to its clients, which include individuals, businesses, and government entities. Business Challenge: EMDC faced significant challenges with its legacy systems […]
Exploring the Business Value of Digital Onboarding and KYC in the Banking, Financial Services, and Insurance (BFSI) Sector
Introduction to Digital Onboarding and KYC This paper, “Exploring the Business Value of Digital Onboarding & KYC,” explores the business benefits of taking real-time KYC and digital onboarding solutions. It argues that one must have a user-centric approach to KYC in order to fully appreciate the strategy. It underscores the necessity of collaboration among IT, […]