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Customer Channels

Customer channels refer to the various pathways through which a business interacts with its customers. These channels are essential for delivering products, services, and support, and they play a critical role in shaping the customer’s experience and satisfaction. Effective management of customer channels enables a business to reach its target audience more efficiently, provide better customer service, and increase sales.

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Exploring the Business Value of Digital Onboarding and KYC in the Banking, Financial Services, and Insurance (BFSI) Sector

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