Case Study: Digital Transformation of Sales, Customer Service, and Marketing at United Arab Bank
Customer Profile: United Arab Bank (UAB), established in 1975, is a leading financial institution in the UAE, providing a wide range of banking services to retail, corporate, and institutional clients. Known for its customer-centric approach, UAB sought to modernize its sales, customer service, and marketing operations to enhance customer engagement and operational efficiency. Business Challenge: […]
Case Study: Digital Transformation at ADCB Egypt with Cubic Information Systems
Customer Profile: Abu Dhabi Commercial Bank (ADCB) Egypt, a prominent subsidiary of ADCB Group, stands as a cornerstone of financial services in Egypt. Renowned for its comprehensive suite of banking products and services, ADCB Egypt serves a diverse clientele encompassing retail, corporate, and institutional segments. The bank’s commitment to innovation and exceptional customer service underscores […]
Celebrating the Success of Our September 2024 Internship Program at Cubic Systems
At Cubic Systems, we believe in nurturing the next generation of tech innovators. Our September 2024 Internship Program has come to a successful conclusion, and we are thrilled to have had the opportunity to work with a talented group of interns who have showcased outstanding dedication, passion, and a thirst for knowledge. Over the past […]
Worx Digital Banking: The Centralized Application for a Unified Banking Ecosystem
As the banking industry accelerates towards digital transformation, the ability to integrate physical and digital services seamlessly is becoming a game-changer. In this new era, banks are not just service providers but experience creators, catering to the diverse needs of customers across multiple platforms. The key to unlocking this next-generation banking experience lies in a […]
Phygital Banking and Business Automation: The Cornerstones of Digital Transformation
As the banking industry continues to evolve, the integration of digital and physical experiences—known as phygital banking—has become a critical strategy for meeting customer demands and driving growth. Phygital banking combines the convenience of digital banking with the personalized service of physical branches, offering a seamless and integrated experience that meets modern customer expectations. Alongside […]
Customer 360 View: The Cornerstone of Phygital Banking Success
In the rapidly transforming landscape of banking, the integration of digital and physical channels—known as phygital banking—has become essential to meet evolving customer expectations. As customers demand seamless and personalized experiences, banks are increasingly turning to Customer 360 View and Management solutions to gain a holistic understanding of their clients. A comprehensive Customer 360 View […]
Customer Visit Management: The Key to Implementing Phygital Banking in Modern Banks
In the current era of digital transformation, the banking industry is witnessing a significant shift towards phygital banking—a seamless blend of physical and digital banking experiences. To stay competitive, banks must provide a consistent, efficient, and personalized experience across all customer interaction channels. One of the critical enablers of this transformation is Customer Visit Management […]
Worx Digital Banking: Bridging the Gap with Phygital Banking for Conventional Banks
In an increasingly digital world, banks are exploring innovative ways to merge physical and digital experiences to meet evolving customer expectations. Phygital banking, a blend of physical and digital banking services, is emerging as a key strategy for conventional banks to enhance customer engagement and streamline operations. Cubic Systems’ Worx Digital Banking platform is at […]
The Evolution of Traditional Banking: Embracing Digital-First Solutions with the Worx Platform
In today’s rapidly evolving financial landscape, traditional banks face immense pressure to transition from conventional banking to digital-first strategies. This shift is not merely a trend but a crucial transformation necessary to meet modern customer expectations and maintain competitiveness. At the heart of this evolution lies the strategic role of the Worx Platform from Cubic […]
Worx Digital Banking: Embracing Agility and Openness in the Future of Banking
As the banking industry transitions to a digital-first approach, agility and openness have become essential characteristics for modern banking platforms. Financial institutions require solutions that not only keep pace with rapid technological advancements but also offer flexibility and adaptability to meet evolving customer needs. Cubic Systems’ Worx Digital Banking stands out as a leading example […]