The Significance of Modern CRM Solutions in the Banking, Financial Services, and Insurance (BFSI) Sector
Introduction to CRM in the BFSI Sector Therefore, bank managers must determine the expectations and real needs, including the ignore of their current customers, to develop strategies. Banks have increased the audience for CRM, which is focused on building and maintaining relationships, not on focusing. For client relationships, technology is coming to an agreed-upon, growing […]
The Importance of Modern CRM for Digital-Only Banks
Introduction to Digital-Only Banks and CRM Being present only in the digital world means having the client interact with the bank through a smartphone app, a bank’s webpage, social networks, or chatbots. The robot user interface is the most challenging to implement. We need to understand customer needs and triggers, which, to a significant degree, […]
Leveraging Customer Analytics for Effective Upselling in the BFSI Sector
Introduction to Customer Analytics in BFSI ‘Tooling up’ with customer analytics and effectively using the related techniques will enable firms to analyze customer data, further understand the segments they cater to, and strategically use the data. It also helps financial institutions not only in increasing their customer base but also in adding new services. By […]
Exploring the Benefits of Biometrics and Electronic Signatures Solutions in the BFSI Sector
Introduction to Biometrics and Electronic Signatures Biometrics is a technology used to identify a person based on their unique physical and behavioral characteristics, which may include fingerprints, hand geometry, irises, voice patterns, and others. Biometrics belongs to the fastest growing innovative security technologies used in the fields of banking, finance, military, and government. In this […]
Navigating the Challenges of Digital Transformation and Personalized Offerings in the BFSI Sector
Introduction to Digital Transformation in the BFSI Sector Today’s customers expect more from their financial institutions. Many are unwilling to rely solely on the financial security of these brands, as wealth is now multi-dimensional and has permeated the broader world of technology and service provision. This means that banks, insurance companies, and fund managers are […]
Advanced Data Analytics for the Banking, Financial Services, and Insurance (BFSI) Sector
Introduction to Data Analytics in the BFSI Sector Now, the commercial benefits from big data and data analytics are no longer to be sold, and evidently, these opportunities have been reflected. The banking, financial services, and insurance companies have taken steps to set up new departments dedicated to big data analytics and have started recruiting […]