Why Outdated Onboarding is a Global Risk for Wealth Firms 

Posted May 29, 2025

Published by admin

Posted May 29, 2025

Across the world, wealth is becoming more digital, mobile, and fast-moving — but client onboarding hasn’t caught up. 

 

The Global Disconnect 

  • The average onboarding time in AWM is still 26 days (Deloitte, 2023) 
  • Yet 63% of global HNWIs say they expect onboarding to take less than one week (Capgemini WWR, 2024) 
  • 53% of clients abandon the process if onboarding feels complex, repetitive, or delayed (EY, 2023) 

This is not a regional problem — it’s an industry-wide wake-up call. Whether in the UK, UAE, Nigeria, or Singapore, wealthy clients now benchmark onboarding against fintechs and digital banks, not legacy processes. 

 

The Global Client is Mobile — Your Onboarding Must Be Too 

Today’s HNWI clients: 

  • May reside in one country, hold assets in another, and travel across three 
  • Expect digital-first onboarding with region-specific compliance built-in 
  • Drop off when asked for redundant documents or lengthy forms 

If onboarding isn’t fast, secure, and personalized — globally — you’re already behind. 

 

What Leading Firms Are Doing 

Modern wealth firms are: 

  • Using geo-aware onboarding tools to adapt flows based on country 
  • Automating KYC, AML, and data consent to comply across jurisdictions 
  • Offering onboarding in multiple languages with digital document capture 

 

How Cubic Helps Globally 

Cubic Systems supports digital onboarding across 30+ global jurisdictions with: 

  • Multi-country compliance logic (e.g., GDPR, NDPR, UAE-CBUAE, FATF) 
  • Dynamic form rendering based on client geolocation 
  • Secure document capture and e-signatures 

 

🔗 See how Cubic supports global onboarding [Link]
📩 DM us to unify onboarding across borders — without the friction. 

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