Case Study: Digital Transformation of Sales, Customer Service, and Marketing at United Arab Bank
Customer Profile: United Arab Bank (UAB), established in 1975, is a leading financial institution in the UAE, providing a wide range of banking services to retail, corporate, and institutional clients. Known for its customer-centric approach, UAB sought to modernize its sales, customer service, and marketing operations to enhance customer engagement and operational efficiency. Business Challenge: […]
Case Study: Digital Transformation at ADCB Egypt with Cubic Information Systems
Customer Profile: Abu Dhabi Commercial Bank (ADCB) Egypt, a prominent subsidiary of ADCB Group, stands as a cornerstone of financial services in Egypt. Renowned for its comprehensive suite of banking products and services, ADCB Egypt serves a diverse clientele encompassing retail, corporate, and institutional segments. The bank’s commitment to innovation and exceptional customer service underscores […]
Case Study: Automating HSSE Business Processes for National Water Company in KSA with Dynamics CRM
Customer Profile: National Water Company (NWC) in the Kingdom of Saudi Arabia is a leading provider of water and wastewater services. NWC is committed to ensuring the highest standards of health, safety, security, and environment (HSSE) in its operations. The company employs a large workforce and operates numerous facilities across the country, prioritizing operational excellence, […]
Case Study: Implementing Dynamics 365 Finance Module at Almadar Libya
Customer Profile: Almadar Aljadid Company (Almadar), established in 1995, is a leading telecommunications provider in Libya. Offering a range of mobile, internet, and communication services to millions of customers across the country, Almadar is known for its commitment to innovation and customer service excellence. Business Challenge: Almadar faced significant challenges with its legacy financial systems, […]
Case Study: Implementing National Address Subscriptions Project on Dynamics CRM for Saudi Post in KSA
Customer Profile: Saudi Post, the official postal operator in the Kingdom of Saudi Arabia (KSA), provides a wide range of postal and logistics services to individuals and businesses across the country. With a mission to enhance postal services and operational efficiency, Saudi Post has embarked on numerous initiatives to modernize its infrastructure and service offerings. […]
Case Study: Implementing Microsoft ERP for Al Mazroui Group and Its Subsidiaries
Customer Profile: Al Mazroui Group, a leading conglomerate in the Middle East, operates across diverse sectors including construction, manufacturing, trading, and services. With a strong presence in the region and a portfolio of numerous subsidiaries, Al Mazroui Group is renowned for its commitment to quality, innovation, and operational excellence. Business Challenge: Al Mazroui Group faced […]
Case Study: Digital Transformation of Complaints Management at Faisal Islamic Bank with Cubic Information Systems
Customer Profile: Faisal Islamic Bank, established in 1977, is a pioneering Islamic bank in Egypt, committed to providing Sharia-compliant financial services. The bank has a strong focus on customer satisfaction and operational excellence, serving a diverse clientele across the retail, corporate, and institutional segments. Business Challenge: Faisal Islamic Bank faced significant challenges in managing customer […]
Case Study: Implementing Dynamics ERP for Accounting, Finance, HR, and Payroll at Emirates Management and Debt Collection
Customer Profile: Emirates Management and Debt Collection (EMDC) is a leading financial services company based in the UAE, specializing in debt collection, financial management, and advisory services. EMDC is committed to delivering high-quality financial solutions to its clients, which include individuals, businesses, and government entities. Business Challenge: EMDC faced significant challenges with its legacy systems […]