Senior Software Support Engineer

Department: Technology and Engineering
Location: Egypt
Experience Level: Senior Level

The role is responsible for ensuring the stability, availability, and effective operation of Cubic’s implemented solutions across multiple technology domains, including CRM, ERP, Digital Channels, and other enterprise business applications.

The Senior Software Support Engineer will act as a key technical point of contact for customer-reported incidents and service requests, taking ownership of issues from initial reporting through investigation, coordination, escalation, resolution, and closure.

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