eliminate low-value processes and slash support costs
Worx Queue System is a customer service token generator system for branch automation to serve the customer in a more efficient and professional manner. Worx Queue System includes a mobile app that displays the branches or stores related to a business for customer service on a map and automates the customer token reservation for this branch or store. The system can be integrated with an existing queue system and is fully integrated with Dynamics 365 business applications. The system is fully secured and does not keep any customer-related information for absolute customer privacy.
- Estimated waiting time
- Estimated driving time
- Available service per branch or store
- Service details capturing for process automation
- Queuing system integration
- Back office systems integration
How it works
Customers can browse branches on a map and get information about branch occupancy and travel details and decide which branch to reserve their service in. customers can also submit the required data or documents needed for their service in order to minimize the visit time.
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