Digital Wallet for NGOs
Helping non-profit organizations (NGOs) manger their core business and operations and digitizing their business processes is the main aim of Worx Digital Wallet for NGOs.
The purpose of the solution is not only to provide a digital wallet for the organization’s beneficiaries but also to manage beneficiaries, donors, approved merchants, and funds.
Worx Digital Wallet for NGOs is a suite of tools that include a back-end system built on top of Microsoft Dynamics 365 Customer Engagement. Add-on modules have been added to manage the NGOs’ core business and they are; Beneficiary Management, Donors Management, and Merchants Management.
Customer 360 View
Customer Care Management
Merchant Portal and Mobile App
Digital Wallet for Beneficiaries
The module includes beneficiary listing and classification with the ability to add multi-dimensional beneficiary categorization criteria and relationships to help to identify the different types of beneficiaries and their relationships.
The module also includes a digital wallet with a virtual account that is used to purchase goods from registered merchants. A mobile app is also available for easy access to digital wallet details and virtual account balance.
The module of donor management is used to create donation channels that are divided into three categories; predefined products, beneficiary cases, and donation programs that represent the main activities that the NGOs are providing for the serving communities and beneficiaries.
The module includes an online portal and a mobile app to list the donation channels and provide the tools for donators to process donations through online payment or cash collection requests. A mobile app is also provided for more ease of access and managing cash collection by the organization representatives.
the module automates the process of merchant contracting process and creates an online and mobile access accounts to process purchase orders by beneficiaries using their digital wallets.
The module is also used to manage consolidated payments to merchants based on submitted transactions.
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